9a99 It's worth reading through these rules before you get started. There are no hidden terms here — everything is written in plain language so you know exactly where you stand.
The most important aspects of 9a99's Terms & Conditions
9a99By using the website or mobile app, you confirm that you have read, understood, and fully agreed to these Terms & Conditions. These terms govern the relationship between you and 9a99serves as a legal agreement between.
9a99 An international online gaming and betting platform operating under an international license. The platform serves users in Bangladesh in the Bengali language. If you have any questions about these terms, please contact our support team before registering or using the platform.
These Terms & Conditions may be updated at any time. If changes are made, you will be notified via your registered email or mobile number, and the updated date will be reflected on the website. Continued use of the platform after any changes constitutes acceptance of the revised terms.
9a99Providing accurate and truthful information during registration is mandatory. Incorrect names, dates of birth, or contact details may cause issues during KYC verification and could result in withdrawals being held.
Each person may only register one account. If multiple accounts belonging to the same individual are detected, all accounts will be closed and balances may be forfeited. Family members may hold separate accounts, but operating multiple accounts from the same device or IP address may require verification.
You are solely responsible for the security of your account. All activity carried out through your account will be treated as your own, unless you notify 9a99of unauthorised access.
9a99Deposits can be made via bKash, Nagad, Rocket, bank transfer, Visa/Mastercard, and USDT crypto. No transaction fees are charged on any method. However, your payment provider may apply their own fees — this is beyond our control.
| Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| BKash / Nagad / Rocket | ৳200 BDT | ৳300 BDT | 15–30 minutes |
| Bank Transfer | ৳1,000 BDT | ৳1,000 BDT | 2–6 hours |
| Visa / Mastercard | ৳500 BDT | ৳500 BDT | 1–3 business days |
| USDT Crypto | $10 equivalent | $10 equivalent | 1–2 hours |
Withdrawals must be made to the same payment method used for the deposit — this applies to your first withdrawal. This rule is in place to prevent money laundering. We reserve the right to hold withdrawals pending KYC verification. 9a99has.
9a99Bets placed on are final — unless a technical error occurs or match conditions change in a specific way. If your connection drops while placing a bet and the bet has been registered on our servers, it will be considered valid.
In in-play or live betting, odds change from moment to moment. The odds may differ by the time your bet is processed — in that case, the odds at the time of processing will apply. In accumulator or parlay bets, if any single selection is wrong, the entire bet is lost.
If a match ends before the scheduled time or is cancelled, separate settlement rules apply. See the FAQ section below for full details.
9a99All bonuses and promotional offers on are subject to specific wagering requirements. Wagering means the bonus amount must be bet a set number of times before it becomes eligible for withdrawal. The requirements for each bonus are clearly stated on the relevant promotions page.
The welcome bonus is available to new members on their first deposit only — closing an existing account and opening a new one to claim the bonus is strictly prohibited. Bonus funds and real deposit funds are tracked separately. Your real deposit balance can be withdrawn at any time, but bonus balance is subject to wagering requirements before it can be withdrawn.
9a99 reserves the right to modify or cancel any bonus offer — though this will not apply to bonuses already claimed and active. Bonus abuse, such as claiming bonuses across multiple accounts or using low-risk betting strategies solely to exploit bonuses, will result in the bonus and any associated winnings being voided.
9a99Certain activities on are strictly prohibited. If detected, your account may be closed and your balance forfeited.
When suspicious activity is detected 9a99 Accounts may be suspended without prior notice and withdrawals held until the investigation is complete.
You may close your account at any time. If you have a remaining balance, please withdraw it before closing. Submit a request via email or live chat and your account will be closed within 48 hours.
9a99also reserves the right to close or suspend accounts for specific reasons — including rule violations, KYC failure, suspicious activity, or legal obligations. You will be notified at your registered email address.
9a99 These Terms & Conditions may be updated at any time. For significant changes, 7 days' advance notice will be provided via mobile notification or registered email. Minor changes may take effect without prior notice.
For any queries regarding these Terms & Conditions, please contact us: support@9a99.best — or speak with us directly via 24/7 live chat. For any disputed matter, 9a99's decision will be considered final, though all legitimate complaints are always taken seriously.
These Terms & Conditions are published in Bengali. In the event of any ambiguity arising from a translation, the Bengali version shall be considered the original and authoritative text.
Frequently asked questions about rules and security